Frequently Asked Questions
Everyone has questions, that is fine. Here you will find the most often addressed
I’ve paid for my order but it’s still pending, what to do?
This is the technology, it may happen. No worries, contact us asap via the contact form and we will take care of you right away.
I want to change my email address, how?
That is simple, many folks from our community use corporate emails and would love to continue using their account after they quite the job. Contact us and we will change the email for you.
I’ve been charged few times for the same order, what to do?
Not a problem, contact us asap and we will refund all your extra payments asap too.
How comes the price is so low?
The original price is normally 70%-90% more expensive comparing to what we give on Mochideals. We agree with the publisher to have such a bit cut-out in price, to make his product or service more affordable for a limited time for a big community, on one hand, and on the other hand – we give the chance to you, to benefit from a great product, that normally costs a lot more and most probably we will think twice when buying it.
How can I use a coupon?
Coupons & codes can be used on the cart page, right before checking out with the payment method you prefer. Enter the coupon in the “Coupon code“ field, then click the “Apply Coupon” button and it will activate, or, inform you that such a coupon doesn’t exist. Make sure you enter a correct one.
How can I pay for the goodies?
We accept all the major payments, Visa, Mastercard, American Express, credit/debit card and PayPal. Do you want to pay in crypto, or what? 🙂 Maybe we will add at some point, we never know.
I want to purchase an expired deal, can I?
Nope. That is the beauty of Mochideals. You can get a super deal only for a limited time, which is normally between 7 to 21 days. However, if an expired deal gets a lot of resubmission inquiries, we will make everything possible to get it back for you. Just let us know what you miss the most.
We rely on your goodwill. If for some reason we are not happy about a deal you purchased, please contact us within 14 days and we will refund you the money. Although, from our experience, we have less than 3 refunds every month, as we test all the deals before publishing them.
I’ve placed the order, where can I get it?
Easy. Once you download the deal, you will get automatically an email with all the instructions how to download it. Just log in and hot the download button, it’s that easy. On a side note, you can go to your dashboard anytime and download it directly. If for some reasons you don’t see your product, contact us and we will help you right away.
How can I unsubscribe from your newsletter?
We are sad to see you go 🙁 But we respect your decision. Just hit the “unsubscribe” link from any of our emails you get. You will find it in the footer usually. We hate spam!
I want to publish my deal on Mochideals
Welcome to the club! It’s easier than ever for you to submit your gorgeous deal on Mochideals. Go to this page and voila, wait for our confirmation. https://mochideals.com/publish-your-deal/